Consumer Law

Why Lexis® Practical Guidance: Consumer Law?

Users get direct access to critical, up-to-date information and guidance that they can rely on.

Lexis® Practical Guidance Consumer Law is a web-based reference guide that offers user friendly and practical advice to both consumers and suppliers.

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Consumer Law. Table of contents.

  • Introduction to consumer rights
  • Consumer rights and protection
  • Franchises
  • Product safety and liability
  • Enforcement of the CPA
  • Business names
  • Industry codes of conduct
  • Tips for suppliers of specific goods and services
  • Types of consumer rights
  • Application of the CPA
  • Exemptions and exclusions
  • The right of equality in a consumer market
  • The right to privacy
  • The right to choose
  • The right to return, refund and/or replacement
  • Right to disclosure and information
  • Product labelling
  • Right to fair and responsible marketing
  • Right to fair and honest dealing
  • Auctions
  • Right to fair just and reasonable contract terms
  • Right to fair value good quality and safety
  • Right to supplier accountability
  • What is a franchise
  • Agreements with franchisees
  • Product recall
  • Strict liability
  • Strict liability recovery
  • Authorities and their roles
  • Enforcing a claim
  • Consequences of non compliance
  • Registration and criteria
  • Details of industry codes
  • What to look out for in certain industries or contracts



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